The National Retail Association (NRA) is pleased to announce the appointment of longstanding NRA powerhouse Victoria Hansen, as a Queensland Government Industry Workforce Advisor for Retail and Personal Services.

You may recognise Victoria from her work as a pillar of our membership engagement team or from her previous years as a lawyer and Senior Workplace Relations Advisor in our NRA Legal team.

Having been with the National Retail Association for 7 years, Victoria has a wealth of experience and industry knowledge making her an unmatched resource for advising retail businesses.


How can an Industry Workforce Advisor help you? If your business is based in QLD and has under 200 employees you may be eligible for FREE advice and financial support.



About Industry Workforce Advisors

Industry Workforce Advisors have been established under the Good people. Good jobs: Queensland Workforce Strategy 2022–2032 to help employers:

  • identify solutions to workforce challenges
  • connect with relevant Queensland programs and funding, industry-based initiatives and grant funding, and Australian Government wage subsidies and employer incentives.

The Industry Workforce Advisor program aims to provide workforce planning assistance to employers in small and medium sized businesses, enabling them to address workforce challenges, diversify their workforces, and support workforce growth. This may include identifying recruitment strategies to expand applicant pools and considering underrepresented groups (e.g. migrants, young people, those who identify as women, First Nations or as having a disability).

Maximising workforce participation enables employers to draw on a larger talent pool, ensuring all Queenslanders have access to employment opportunities, particularly people who have previously been underrepresented in the workplace. By increasing participation and leveraging the existing skills, experience and qualifications of all Queenslanders, including migrant communities, we can build a stronger, more capable workforce.

The Industry Workforce Advisor Program is funded by the Queensland Government as part of the Good people. Good jobs: Queensland Workforce Strategy 2022–2032.

Working with an Industry Workforce Advisor

Industry Workforce Advisors work directly with individual employers to:

  • identify workforce challenges, develop a workforce plan and suggest options to address the challenges including accessing grants and incentives
  • refer small businesses to the Workforce Connect Fund for new and innovative human resource (HR) solutions
  • assist employers to develop strategies to recruit and attract people for their workforce, including from diverse groups, and other potential labour supply (e.g. skilled migration)
  • connect employers with the department’s programs including grants and initiatives, Business Queensland website’s information and Australian Government programs and incentives.
See Program Details

Get Started Today

Don’t miss out on the wealth of grants and business opportunities you may be eligible for.
To get in touch with Victoria contact or call 0403 467 859

Learn more and Get Started