COVID-19 Update | 30 July 2020

Face masks to become mandatory across Victoria From 11:59pm on Sunday, 2 August all Victorian residents will be required to...

Face masks to become mandatory across Victoria From 11:59pm on Sunday, 2 August all Victorian residents will be required to wear face coverings whenever they leave their home. The Premier today addressed the media and urged people to practice social distancing and get tested. Likewise, from 11:59pm tonight, and in the...

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Strategic partnership to provide value and insight to retailers during challenging time

The National Retail Association (NRA) and Klarna have announced a strategic partnership which will see the peak industry body...

The National Retail Association (NRA) and Klarna have announced a strategic partnership which will see the peak industry body and the global shopping and payments leader help secure a better future for the country’s struggling retail sector. By joining forces, the pair aim to provide research, data, strategic insight and...

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Queensland councils reschedule multiple Show Day public holidays

With COVID-19 restrictions causing the cancelling or rescheduling of multiple Show Day Public Holidays, the Queensland State Government has...

With COVID-19 restrictions causing the cancelling or rescheduling of multiple Show Day Public Holidays, the Queensland State Government has moved the annual Ekka Wednesday Holiday to Friday August 14 to create the People's Long Weekend in an effort to boost local tourism numbers. The Government has also extended this...

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Message from the CEO: 28 July 2020

As the number of COVID-19 infections continue to rise in parts of the country, it is important that all...

As the number of COVID-19 infections continue to rise in parts of the country, it is important that all NRA members, regardless of their location, remain vigilant. Retailers have also had to face an increase in anti-social, aggressive and sometimes violent behaviour from customers. Indeed, since the outbreak of COVID-19,...

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Visible safety measures drive consumer confidence

Since COVID19 hit, many retailers are forced to transform the way they do business. Uncertainty lurks behind virtually every...

Since COVID19 hit, many retailers are forced to transform the way they do business. Uncertainty lurks behind virtually every business decision being made. Across the nation, the retail sector is in recovery mode as businesses adjust to generation-shaping changes to consumer behavior. Consumers now more than ever are concerned about...

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Four ways to improve your click-and-collect operations

It’s not easy to provide stellar customer service with very little customer contact, but it is absolutely possible Retailers and...

It’s not easy to provide stellar customer service with very little customer contact, but it is absolutely possible Retailers and grocers have been preparing for an increase in online shopping over the past few years by expanding their “buy online, pick up in store” (BOPIS) service and introducing drive-up options...

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Inquiry by a prospective employee not “protected” under Fair Work Act

By Andrew Piper and Alex Millman In a fascinating case before the Federal Court of Australia, Justice Steward considered whether...

By Andrew Piper and Alex Millman In a fascinating case before the Federal Court of Australia, Justice Steward considered whether a prospective employee has a workplace right to make inquiries about their prospective employment. Such a question obviously has significant ramifications for how an employer conducts itself when negotiating contract terms...

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Why buy when you can rent store fittings & save waste?

Fitting out a storefront is often complicated and costly - especially if you're a start-up or online retailer looking...

Fitting out a storefront is often complicated and costly - especially if you're a start-up or online retailer looking to test the market via a pop-up store. You may even be an established retailer but are looking to move or trial new locations. Then every year or two, the...

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Choosing The Right Type of Masks For Retail Staff

There are different types of masks available on the market for protection against the spread of COVID-19. Understandably, selecting...

There are different types of masks available on the market for protection against the spread of COVID-19. Understandably, selecting the right mask is new to most retailers, so this article aims to educate you before you buy.   In the medical industry, masks are categorised into different levels, which indicate which...

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Sourcing face masks for retail team members – industry tips

Face coverings are now mandatory for metropolitan Melbourne and Shire of Mitchell. Retail staff will need to wear a face...

Face coverings are now mandatory for metropolitan Melbourne and Shire of Mitchell. Retail staff will need to wear a face covering that conceals both the nose and mouth, unless they meet any of the criteria for lawful excuses such as a medical condition. If your business is ordering a large quantity...

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Retail sales rise in June, road to recovery remains fraught with hazards

Retail turnover rose by a solid 2.4 per cent in June according to the Australian Bureau of Statistics (ABS)...

Retail turnover rose by a solid 2.4 per cent in June according to the Australian Bureau of Statistics (ABS) preliminary report released today. However, National Retail Association (NRA) CEO Dominique Lamb said the road to retail recovery following the COVID-19 wrecking ball remains long and fraught with hazards. “Retail turnover in...

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Message from the CEO: 21 July 2020

The National Retail Association (NRA) has welcomed the today's announcement by the Prime Minister and the Treasurer, extending the JobKeeper...

The National Retail Association (NRA) has welcomed the today's announcement by the Prime Minister and the Treasurer, extending the JobKeeper subsidy from September 2020 to March 2021. By our calculations, $3.4 billion in retail sales were lost in the month of April during the height of the lockdown restrictions. If we...

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JobKeeper extended to March 2021, but important changes are on the way

By Alex Millman, NRA Legal Today, the Prime Minister announced that the JobKeeper package would be extended from 27 September...

By Alex Millman, NRA Legal Today, the Prime Minister announced that the JobKeeper package would be extended from 27 September 2020 until 28 March 2021. This news comes as welcome relief as businesses still struggle with uncertainty, particularly with the situation in Victoria demonstrating how quickly circumstances can change. There will, however,...

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Retailers welcome JobKeeper certainty, but business conditions remain grim

The National Retail Association (NRA) has welcomed the Federal Government’s extension of the JobKeeper subsidy until March 2021, but...

The National Retail Association (NRA) has welcomed the Federal Government’s extension of the JobKeeper subsidy until March 2021, but warned that the economic climate remains hostile for many businesses. The Prime Minister announced today that once the current JobKeeper rate expires in September, the scheme will continue at a lowered...

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National Retail Association partners with Luemo, the trusted platform for maintaining wellbeing in the workplace

    Luemo Workplace Wellbeing and the National Retail Association (NRA) have formed a collaborative partnership to help retail businesses become...

    Luemo Workplace Wellbeing and the National Retail Association (NRA) have formed a collaborative partnership to help retail businesses become wellbeing workplaces. Luemo’s General Manager, Margaret Aboody says it is no surprise that smart businesses know an engaged and thriving workforce is a competitive edge. “People do amazing things when they feel...

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Optimism returning to small businesses in Australia, but fears of a slow rebound persist

The overwhelming majority of Australian small business owners (80 per cent) are optimistic their business will survive the COVID-19...

The overwhelming majority of Australian small business owners (80 per cent) are optimistic their business will survive the COVID-19 pandemic; however, if trade doesn’t pick up quickly enough, about half (52 per cent) fear for their long-term survival, according to this year’s Small Business Recovery research commissioned by American...

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