Victorian retailers ready to bin old-fashioned plastic bags

Thousands of retailers across Victoria have already made the switch to more sustainable carry bags ahead of the ban...

Thousands of retailers across Victoria have already made the switch to more sustainable carry bags ahead of the ban on lightweight plastic shopping bags coming into force from this Friday. The National Retail Association, which has partnered with the Victorian Government to educate business owners about the ban, praised the...

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SafeCity Network Brisbane – Crime Bulletin 29 October 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Pop...

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Flirting, harassment and essence of the consent: Sexual harassment in the workplace

By Thomas Parer and Alex Millman, NRA Legal Despite legal protections against sexual harassment existing for some time, it...

By Thomas Parer and Alex Millman, NRA Legal Despite legal protections against sexual harassment existing for some time, it remains an ever present issue in the workplace. The commonality of sexual harassment may be because what constitutes “sexual harassment” is broader than what most likely comes to mind when individuals...

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What you need to know about the latest changes to the Workers’ Compensation scheme in Queensland

By Thomas Parer and Lindsay Carroll, NRA Legal Last week the Queensland Government passed new laws that will change...

By Thomas Parer and Lindsay Carroll, NRA Legal Last week the Queensland Government passed new laws that will change the state’s Workers’ Compensation scheme by introducing some greater responsibilities on employers and insurers, and expanding the scope of coverage for the scheme. The Workers’ Compensation and Rehabilitation and Other Legislation...

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A win for retail training in South Australia

Hon David Pisoni MP Minister for Innovation and Skills Wednesday 23 October 2019 Skilling South Australia to deliver 150 traineeships to support...

Hon David Pisoni MP Minister for Innovation and Skills Wednesday 23 October 2019 Skilling South Australia to deliver 150 traineeships to support Drakes Supermarkets’ workforce On the back of encouraging jobs stats last week, the State Government today announced up to 150 new traineeships with Drakes Supermarkets will be created through the government’s Skilling...

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Message from the CEO: 29 October 2019

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger...

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger talks with the Australian Retailers Association because of our concerns that the proposed new body would effectively result in a takeover by a small number of unelected large retailers. We were...

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More than a café: connected coffee at Boston Bean

Originally published on NBN Co Blog We head to seaside Port Lincoln to discover how connectivity has helped to bring...

Originally published on NBN Co Blog We head to seaside Port Lincoln to discover how connectivity has helped to bring coffee company, Boston Bean, to South Australia (SA). The famous American comedian Milton Berle once said, “If opportunity doesn’t knock, build a door”. But in the case of Richard and Sue Scott,...

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Guilty as charged: when considering a criminal record might amount to discrimination

By Alex Millman and Lucy Coogan, NRA Legal The Federal Government has offered employers some clarity around recruiting applicants with...

By Alex Millman and Lucy Coogan, NRA Legal The Federal Government has offered employers some clarity around recruiting applicants with criminal records, after the Australian Human Rights Commission (‘AHRC’) found that Suncorp discriminated against a job applicant with a record. The Australian Human Rights Commission Regulations 2019 (‘the new regulations’) ,...

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Message from the CEO: 22 October 2019

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one...

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one of the most significant costs for anyone running a retail business, and paying the right amount for your business can greatly affect its success. The good news is that there...

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Click-and-Mortar: A Guide on Taking Your Retail Business Online

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that...

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that burst of emotional gratification once a purchase is made. But taking your retail business online offers opportunities, too. And with the rise of mobile e-commerce, traditional ways of doing business...

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Lease renewal: An opportunity to save

By Kyle Swain, Retail Director Australia & New Zealand, Lpc Cresa If your retail shop lease is ending in the...

By Kyle Swain, Retail Director Australia & New Zealand, Lpc Cresa If your retail shop lease is ending in the next 12 months, start planning today. With most retailers finding current conditions extremely challenging, the outcome of your next lease renewal negotiations could be the difference between your business succeeding...

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Extended Christmas and New Year trading hours for Perth shops

Every year the Western Australian Government gazettes extended trading hours for non-exempt shops. Last week, the McGowan Government announced...

Every year the Western Australian Government gazettes extended trading hours for non-exempt shops. Last week, the McGowan Government announced an additional 35 trading hours over the Christmas, and New Year period, as well as the Australia Day public holiday. This expansion of trading hours allows retailers to maximise their...

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WA Container Deposit Scheme – update

The WA Department of Water and Environmental Regulation (DWER) has updated the website for the Container Deposit Scheme. The...

The WA Department of Water and Environmental Regulation (DWER) has updated the website for the Container Deposit Scheme. The WA Containers for Change scheme begins on Tuesday 2 June 2020. The scheme will allow consumers to take eligible beverage containers to a refund point to receive a refund of...

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Retail & Fast Food Industry unite against customer abuse

The National Retail Association, along with the Shop, Distributive and Allied Employees’ Association (SDA), Australian Retail Association (ARA) and...

The National Retail Association, along with the Shop, Distributive and Allied Employees’ Association (SDA), Australian Retail Association (ARA) and other undersigned organisations, have released a Retail and Fast Food Industry Statement on witnessed increases in abusive and violent customer behaviour. In the last year, more than 85% of retail staff...

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Message from the CEO: 15 October 2019

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store...

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store it is you operate. Friendly service, quality products and value for money are just a few of the things that all customers rightly expect when they shop at a retail outlet....

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‘TikTok’ in the Workplace – A Ticking Time Bomb?

By Thomas Parer and Zoe Brodie, NRA Legal Televisions have become flatter, we’ve moved from typewriters to laptops, and...

By Thomas Parer and Zoe Brodie, NRA Legal Televisions have become flatter, we’ve moved from typewriters to laptops, and now mobile phones have become our everything-in-one device which dominates communication and even some people’s lives. A number of apps and online platforms have emerged to facilitate a purely digital...

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