‘Fit For Business’ Breakfast: How to win in the post Amazon world

The next instalment of Retail Doctor Group's 'Fit For Business' Breakfast Conference is here! Retail Doctor Group’s renowned ‘Fit for...

The next instalment of Retail Doctor Group's 'Fit For Business' Breakfast Conference is here! Retail Doctor Group’s renowned ‘Fit for Business’ Breakfast series has successfully run for over six years. A well-respected and high profile event in the retail calendar, the Retail Doctor Group ‘Fit for Business’ Breakfasts have previously hosted...

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The road to Hell …

By Alex Millman and Troy Wild, NRA Legal … is paved with good intentions. An employer who moved forward the date...

By Alex Millman and Troy Wild, NRA Legal … is paved with good intentions. An employer who moved forward the date of an employee’s redundancy so that she would be aware of it before she returned from maternity leave has been found to have breached the Fair Work Act (FW Act). Power...

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ABS retail figures show stable period for July 2017

The Australian Bureau of Statistics (ABS) retail trade figures for July 2017 released earlier today show a stable start...

The Australian Bureau of Statistics (ABS) retail trade figures for July 2017 released earlier today show a stable start for the industry in the second-half of the year. For the month of July, the trend estimate for Australian turnover rose by 0.3 per cent, closely in line with 0.4 per...

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Message from the CEO: 5 September 2017

With another Father’s Day done and dusted the retail industry will now set its sight towards the busy Christmas...

With another Father’s Day done and dusted the retail industry will now set its sight towards the busy Christmas trade period. While we don’t quite have the final figures yet, the NRA is confident that total retail sales for Father’s Day 2017 tipped the $800 million mark for the first...

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Surviving Disruption: In the Eye of the Storm

How to prepare yourself and your business for disruption Benjamin Wash was the Chief Executive Officer of Taxi Council Queensland...

How to prepare yourself and your business for disruption Benjamin Wash was the Chief Executive Officer of Taxi Council Queensland when the Queensland Taxi Industry was swept up by the ride-sharing wave. Hear how Benjamin successfully steered the industry through the last three tumultuous years of industry upheaval and set a...

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Training team continue to deliver successful workshops in rural towns

NRA Trainer, Robin, with student at a Visual Merchandising Workshop in St George, QLD. The NRA...

NRA Trainer, Robin, with student at a Visual Merchandising Workshop in St George, QLD. The NRA Training and Development team frequently travel across Australia to visit retailers, big and small, to deliver specialised knowledge and industry-specific expertise in order to grow their business. The team develop flexible...

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Could your retail network be losing thousands from staff training inefficiencies?

Sometimes it can be difficult to ensure that your POS system is being used correctly or the right procedures...

Sometimes it can be difficult to ensure that your POS system is being used correctly or the right procedures are in place – and are accurately being followed by all staff. On-the-job training is commonplace among Australian retailers, but what if bad habits are picked up along the way,...

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The 2016 CENSUS: A Reality Check

Written by MarketMap Is language really a barrier when speaking to each other, or is how we speak to each...

Written by MarketMap Is language really a barrier when speaking to each other, or is how we speak to each other the real barrier? These are some things retailers should think about when communicating with customers. Why does Chen feel that Sue doesn’t really understand her? Why does Mary’s boss not understand...

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