Language at work: Avoiding harmful and condescending comments in your business

Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable...

Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable behaviour, and ultimately, what the broader workplace environment looks like. In many workplaces, it is unfortunate that condescending and patronising language can be an all-too-frequent occurrence. In many instances, a capable and...

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Let’s create a more equal world

Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women...

Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women earn up to 36 per cent less than men; • Women represent more than 40 per cent of the world’s labour force but only control a quarter of the world’s wealth; •...

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Message from the CEO: 30 May 2016

The media attention surrounding the 7-Eleven chain last year was a wake-up call for the entire retail industry. At...

The media attention surrounding the 7-Eleven chain last year was a wake-up call for the entire retail industry. At the time, the National Retail Association urged all retailers to ensure they understood and were actively complying with their obligations to employees in relation to pay rates and conditions. This week...

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Are you Superstream ready?

There are only a few weeks remaining before small businesses must change the way they make their super contributions....

There are only a few weeks remaining before small businesses must change the way they make their super contributions. Employers with 19 staff or less will need to be “Superstream” ready by the 30 June 2016 deadline. In order for employers to be compliant with Superstream standards, they will need...

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Improve your retail sales in 20 mins!

Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many...

Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many retailers today are getting distracted by the process of attracting new customers through marketing and promotion that they are forgetting to invest in the vital process of converting the sale...

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ADMA Techmix discount for NRA members

With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery...

With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery greater return on marketing investment (ROMI). Confused by the complex landscape of marketing technology? ADMA’s Techmix is a new, vendor-neutral event to help marketers understand the plethora of marketing technologies now available...

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Empowering the next generation store associate

The role of a store associate in the retail environment has never been more important as it is today. In...

The role of a store associate in the retail environment has never been more important as it is today. In this digital era, where shoppers have constant and immediate access to all kinds of product information, it is your staff who have the power to add real value when engaging...

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Managing stress at work

Workplace stress is a major risk factor for anxiety and depression. Most jobs have some degree of stress, and...

Workplace stress is a major risk factor for anxiety and depression. Most jobs have some degree of stress, and this is often beyond our control – we can't always set our own workloads and deadlines, or change the workplace culture. However, there are some strategies everyone can adopt to manage...

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A Few Wise Words from Some Witty Women

Who runs the world? As Beyoncé postulates – girls. We have seen strong women rise to the top of...

Who runs the world? As Beyoncé postulates – girls. We have seen strong women rise to the top of their field, be they the arts, business or politics. The benefit of this go beyond equity and social justice – research from La Trobe University found a positive link between...

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H&M to clean up supply chain

The spotlight is shining bright on fashion but for all the wrong reasons with a consistent flow of reports...

The spotlight is shining bright on fashion but for all the wrong reasons with a consistent flow of reports over the past 6 months of clothing companies failing to pay their overseas manufacturing workers enough to meet their basic needs, with a handful of companies accused of slave labour. Increased...

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The world’s first virtual reality department store

What if shopping as you know it was to change and give you more options than ever before? That’s the...

What if shopping as you know it was to change and give you more options than ever before? That’s the questions Myer and eBay is posing to shoppers around Australia. Together they have created Shopticals, a virtual reality shopping department store experience. In a world first, customers can shop in the...

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Copywriting is key!

Think that content marketing and copywriting are one in the same?Think again. Although content and copy should be developed...

Think that content marketing and copywriting are one in the same?Think again. Although content and copy should be developed together, most businesses do not have a dedicated copywriter. While it’s fantastic to have a content plan in place, if your copy isn’t up to scratch, your site will lack...

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Coalition propose new plan to protect vulnerable workers

Details of the Coalition’s plan for a strong new economy have been revealed including a policy to protect vulnerable...

Details of the Coalition’s plan for a strong new economy have been revealed including a policy to protect vulnerable workers following the recent 7-Eleven wages scandal. The controversy and issues surrounding the exploitation of staff at 7-Eleven has demonstrated the need to strengthen existing laws. More specifically, this saga has...

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Sales forecast downgraded for Hardware

The National Retail Association has revised its sales forecast for the hardware, building and garden supplies category to 6.7...

The National Retail Association has revised its sales forecast for the hardware, building and garden supplies category to 6.7 per cent, with projections suggesting soft trading conditions across the final quarter of 2015/16. It is now expected that the category will generate total actual sales of $18.19 billion for the...

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Helping the next generation transition to work

There are nearly a quarter of a million young Australians out of work, and the number of people starting...

There are nearly a quarter of a million young Australians out of work, and the number of people starting an apprenticeship or traineeship has fallen by 40 per cent over the last three years. The National Retail Association (NRA) has partnered with Busy at Work to deliver the Transition...

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